深圳腾势新能源汽车有限公司

高级售后高压工程师

2018-12-20

投递简历 收藏

5年以上经验本科以上学历

岗位职责:

1. HV risk evaluation 高压风险评估

?Define, implement and audit high voltage risk prevention methods for BDNT and dealer staff based on legal and corporate requirements

基于法律和企业需求,针对BDNT及经销商售后人员,定义、执行并审核高压风险防范措施

?Specify HV related guidelines, repair manuals and best practices for Aftersales

定义说明售后高压相关的指南、维修手册以及***的方式方法

?Advise and support BDNT and DENZA dealer technical staff on guideline and best practice implementation

针对高压相关的指南及***方式方法的执行向BDNT及腾势经销商技术人员提供建议和支持

?Ensure regular communication with related parties for HV battery repairs definition and implementation according to DENZA dealer capability and specific regulations.

根据腾势经销商的能力和法规的要求,保证与高压相关部门的定期沟通,致力于动力电池维修方案的定义与实施。

2. Liability case handling 产品质量责任处理

?Identify HV related liability risks for BDNT and define appropriate countermeasures

判定高压相关的产品质量责任风险,并定义适当的处理措施

?Coordinate the handling of liability cases by:

以下面的方式协调产品质量责任案例的处理:

Support on-site case investigation

支持现场案例调查

Involve legal consultants in order to prepare court appearances

咨询法律顾问来准备出庭资料

3. Field Technical Support区域技术支持

?Provide timely and high quality field support to guide and supervise the dealer’s staff maintenance work.

提供周到及时的现场支持以引导并监督经销商维修人员的维修工作

?Provide remote technical support by phone, mail and other means in order to improve dealers’ staff technical level and improve customer satisfaction.

通过电话、邮件及其他方式提供远程技术支持,旨在提升经销商维修人员的技术水平,从而提高客户满意度

?Provide on-site support, if needed.

有必要时提供现场支持

4. Task Reporting 工作报告

?Safeguard and report of project relevant task milestones on basis of After Sales plan.

定期更新及汇报售后规划中的项目的相关工作的执行情况

?Report and present of quality gates results in order to inform the management on work experience, accomplishment and gained insight.

汇报并介绍质量验收结果,旨在于向管理层汇报工作经验、成就和领悟

?Define and initiate counter-measures where necessary and required in co-operation with both JV partners.

在必要时且在合作双方的合资公司要求下启动并定义措施

5. Methods/processes 方法/流程

?Define and optimize methods and processes in order to improve quality and efficiency in above mentioned work fields.

定义及优化上述工作范围中的方法及流程,以期提高工作质量及效率。

任职要求:

English CV is required together with Chinese CV.

Qualification 任职条件

o Education教育背景

Minimum bachelor degree, master degree is preferred, major in Engineering or related.

至少本科学历,硕士学历优先,工程类专业

o Experience (type of)工作经验(类型)

?At least 5 years working experience in automotive HV environment.

至少5年以上的汽车高压电相关工作经验

?Quality and Aftersales Project management working experience is a plus.

具有质量管理和售后项目管理经验优先

?Ideally experience in China or other Asian markets.

具有中国/亚洲市场经验者优先

o Specific knowledge/skills具备的知识/技能

?Intercultural competency, ideally working experience in international companies

跨文化沟通能力,有跨国公司工作经验者优先

?Fluent English

英语流利

?Basic project management skills, familiar with reporting to management level

基础的项目管理能力,熟练的向管理层汇报的能力

?Profound understanding of service and parts business and processes

对售后服务及各部分业务的流程的深刻理解

?Profound understanding of engineering processes

对工程工艺的深刻理解

?Profound understanding of HV related legal requirements

对高压相关的法规条款的深刻理解

工作地点:

广东省深圳市

直接应聘

腾势新能源汽车

公司地址:广东省深圳市

行业:轿车

规模: 200-500人

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